Julia Hair Reviews - 529 Reviews - 7.2/10
Julia Hair Rating
| Overall Satisfaction | 7.2 /10 |
|---|---|
| Would Shop Here Again | 7.3 /10 |
| Likelihood to Recommend | 7.4 /10 |
| Product Selection | 9.1 /10 |
| Ease of Finding | 9.3 /10 |
| Checkout Satisfaction | 9.4 /10 |
| Product Met Expectations | 6.9 /10 |
| On-Time Delivery | 8.6 /10 |
| Satisfaction with Customer Support | 7.3 /10 |
7.2out of 10
Would Shop Here Again:
7.3out of 10
Likelihood To Recommend:
7.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 78% |
Neutral | 14% | 17% |
Negative | 8% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.0 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
9.0 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
6.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
7.9 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Julia Hair
Showing 1 - 20 of 529
kt
Post-Delivery Feedback
Mar 13, 2025
Hair was soft, no smell & styled easy. It fit well and shed a little bit. The lace was EVERYTHINGGGG, melted and laid VERY well and pre-everything was IT!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Get The Hair Now!!!
Site Experience Feedback
Feb 26, 2025
beautiful hair...lace is very thin
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Get The Hair Now!!!
Post-Delivery Feedback
Mar 13, 2025
Exactly what I wanted..Excellent hair & lace
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
A-Nick
Site Experience Feedback
Mar 10, 2025
I had a great and quick checkout experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 08, 2025
deal for return customers
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
shondeezy
Site Experience Feedback
Mar 07, 2025
Hair has always been good quality, I always order from here!!!!!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kia
Site Experience Feedback
Feb 27, 2025
This is my first time so i hope its wat i ask for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kia
Post-Delivery Feedback
Mar 07, 2025
I love what i got and would be getting more in the near future
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Toosie
Site Experience Feedback
Mar 06, 2025
Love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tink
Site Experience Feedback
Mar 06, 2025
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 05, 2025
Disappointed the pre Everything was unavailable and 26" was also unavailable
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Denise
Site Experience Feedback
Mar 04, 2025
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MzRoe
Site Experience Feedback
Mar 02, 2025
Quick and easy Please restock
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
H
Site Experience Feedback
Feb 28, 2025
I found Julia hair about two years ago through a YouTube video. Every wig I’ve gotten from this website has arrived fast, with great quality
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 6
- Full ratings for this review »
Karena
Site Experience Feedback
Feb 27, 2025
Good, great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kaee
Site Experience Feedback
Feb 14, 2025
This is such a seamless and easy process with great deals that no other site has
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kaee
Post-Delivery Feedback
Feb 25, 2025
Everytime I order from here my wig comes in 3 days max , the hair is already styled and ready to put on my head . Exceptional service
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Lolo
Site Experience Feedback
Feb 24, 2025
I had previously purchased hair from Julia I really liked it.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Feb 24, 2025
Love it will order again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bella
Site Experience Feedback
Feb 24, 2025
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Newbie
Post-Delivery Feedback
Feb 24, 2025
The knots were not bleached. So much for "bye bye knots"
- Overall Rating: 3
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 2
- Full ratings for this review »
Unique
Site Experience Feedback
Feb 23, 2025
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tauheedah
Site Experience Feedback
Feb 19, 2025
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »